name: 🐛 Bug / Crash Report description: Create a bug or crash report for Vesktop labels: [bug] title: "[Bug] " body: - type: markdown attributes: value: | **Thanks 🩷 for taking the time to fill out this bug report! Before proceeding, please read the following** Make sure a similar issue doesn't already exist by [searching the existing issues](https://github.com/Vencord/Vesktop/issues?q=is%3Aissue) for keywords! Make sure both Vesktop and Vencord are fully up to date. You can update Vencord by right-clicking the Vesktop tray icon and pressing "Repair Vencord" **DO NOT REPORT** any of the following issues: - Purely graphical glitches like flickering, scaling issues[^1] - App crashing / not showing window with mentions of the gpu process in the stacktrace[^1] - Screenshare not starting, black screening or crashing[^2] - Vencord related issues: This is the Vesktop repo, not Vencord - Captchas[^3] - Issues with opening URLs[^4] - Issues with Notifications[^4] - Issues with Input Methods[^4] - Issues with File Drag and Drop[^5] - Network Errors[^6] Linux users: Please only report issues with supported packages (flatpak and any builds from the README / releases). We do not support other packages, like the AUR or Nix packages, so please first make sure your issue is reproducible with official releases, like [our Flatpak](https://flathub.org/apps/dev.vencord.Vesktop) or [AppImage](https://vencord.dev/download/vesktop/amd64/appimage) [^1]: GPU issue. Disable hardware acceleration in Vesktop Settings or run with `--disable-gpu` [^2]: System issue. You will have to fix it [^3]: If you are receiving a lot of captchas, it means Discord thinks you might be a bot. Make sure you're not using a VPN/Proxy [^4]: These things are handled by Chromium / Electron, not us. If they don't work, it's either an issue with your system or a bug with Chromium. [^5]: You are likely using the Vesktop flatpak and trying to drop a file the flatpak can't access. You can fix this by installing Flatseal and using it to grant Vesktop full access to your files [^6]: Issue on your end, you have to fix it. Try changing your DNS to [1.1.1.1 (Cloudflare DNS)](https://developers.cloudflare.com/1.1.1.1/setup/) - type: input id: discord attributes: label: Discord Account description: Who on Discord is making this request? Not required but encouraged for easier follow-up placeholder: username#0000 validations: required: false - type: input id: os attributes: label: Operating System description: What operating system are you using (eg Windows 10, macOS Big Sur, Ubuntu 20.04)? placeholder: Windows 10 validations: required: true - type: input id: linux-de attributes: label: Linux Only ~ Desktop Environment description: If you are on Linux, what Desktop environment are you using (eg GNOME, KDE, XFCE)? Are you using Wayland or Xorg? placeholder: Gnome on Wayland validations: required: false - type: input id: install-type attributes: label: Package Type description: What kind of Vesktop package are you using? (Setup exe, Portable, Flatpak, AppImage, Deb, etc) placeholder: Flatpak validations: required: true - type: textarea id: bug-description attributes: label: What happens when the bug or crash occurs? description: Where does this bug or crash occur, when does it occur, etc. placeholder: The bug/crash happens sometimes when I do ..., causing this to not work/the app to crash. I think it happens because of ... validations: required: true - type: textarea id: expected-behaviour attributes: label: What is the expected behaviour? description: Simply detail what the expected behaviour is. placeholder: I expect Vencord/Discord to open the ... page instead of ..., it prevents me from doing ... validations: required: true - type: textarea id: steps-to-take attributes: label: How do you recreate this bug or crash? description: Give us a list of steps in order to recreate the bug or crash. placeholder: | 1. Do ... 2. Then ... 3. Do this ..., ... and then ... 4. Observe "the bug" or "the crash" validations: required: true - type: textarea id: debug-logs attributes: label: Debug Logs description: Run vesktop from the command line. Include the relevant command line output here. If there are any lines that seem relevant, try googling them or searching existing issues value: | ``` Replace this text with your crash-log. Do not remove the backticks ``` validations: required: true - type: checkboxes id: agreement-check attributes: label: Request Agreement description: We only accept reports for bugs that happen on supported and up to date Vesktop releases options: - label: I have searched the existing issues and found no similar issue required: true - label: I am using the latest Vesktop and Vencord versions required: true - label: This issue occurs on an official release (not just the AUR or Nix packages) required: true