130 lines
5.8 KiB
YAML
130 lines
5.8 KiB
YAML
name: 🐛 Bug / Crash Report
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description: Create a bug or crash report for Vesktop
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labels: [bug]
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title: "[Bug] <title>"
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body:
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- type: markdown
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attributes:
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value: |
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**Thanks 🩷 for taking the time to fill out this bug report! Before proceeding, please read the following**
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Make sure a similar issue doesn't already exist by [searching the existing issues](https://github.com/Vencord/Vesktop/issues?q=is%3Aissue) for keywords!
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Make sure both Vesktop and Vencord are fully up to date. You can update Vencord by right-clicking the Vesktop tray icon and pressing "Repair Vencord"
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**DO NOT REPORT** any of the following issues:
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- Purely graphical glitches like flickering, scaling issues[^1]
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- App crashing / not showing window with mentions of the gpu process in the stacktrace[^1]
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- Screenshare not starting, black screening or crashing[^2]
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- Vencord related issues: This is the Vesktop repo, not Vencord
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- Captchas[^3]
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- Issues with opening URLs[^4]
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- Issues with Notifications[^4]
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- Issues with Input Methods[^4]
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- Issues with File Drag and Drop[^5]
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- Network Errors[^6]
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Linux users: Please only report issues with supported packages (flatpak and any builds from the README / releases).
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We do not support other packages, like the AUR or Nix packages, so please first make sure your issue is reproducible with official releases,
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like [our Flatpak](https://flathub.org/apps/dev.vencord.Vesktop) or [AppImage](https://vencord.dev/download/vesktop/amd64/appimage)
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[^1]: GPU issue. Disable hardware acceleration in Vesktop Settings or run with `--disable-gpu`
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[^2]: System issue. You will have to fix it
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[^3]: If you are receiving a lot of captchas, it means Discord thinks you might be a bot. Make sure you're not using a VPN/Proxy
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[^4]: These things are handled by Chromium / Electron, not us. If they don't work, it's either an issue with your system or a bug with Chromium.
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[^5]: You are likely using the Vesktop flatpak and trying to drop a file the flatpak can't access. You can fix this by installing Flatseal and using it to grant Vesktop full access to your files
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[^6]: Issue on your end, you have to fix it. Try changing your DNS to [1.1.1.1 (Cloudflare DNS)](https://developers.cloudflare.com/1.1.1.1/setup/)
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- type: input
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id: discord
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attributes:
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label: Discord Account
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description: Who on Discord is making this request? Not required but encouraged for easier follow-up
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placeholder: username#0000
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validations:
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required: false
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- type: input
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id: os
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attributes:
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label: Operating System
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description: What operating system are you using (eg Windows 10, macOS Big Sur, Ubuntu 20.04)?
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placeholder: Windows 10
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validations:
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required: true
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- type: input
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id: linux-de
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attributes:
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label: Linux Only ~ Desktop Environment
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description: If you are on Linux, what Desktop environment are you using (eg GNOME, KDE, XFCE)? Are you using Wayland or Xorg?
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placeholder: Gnome on Wayland
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validations:
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required: false
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- type: input
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id: install-type
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attributes:
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label: Package Type
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description: What kind of Vesktop package are you using? (Setup exe, Portable, Flatpak, AppImage, Deb, etc)
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placeholder: Flatpak
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validations:
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required: true
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- type: textarea
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id: bug-description
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attributes:
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label: What happens when the bug or crash occurs?
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description: Where does this bug or crash occur, when does it occur, etc.
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placeholder: The bug/crash happens sometimes when I do ..., causing this to not work/the app to crash. I think it happens because of ...
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validations:
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required: true
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- type: textarea
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id: expected-behaviour
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attributes:
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label: What is the expected behaviour?
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description: Simply detail what the expected behaviour is.
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placeholder: I expect Vencord/Discord to open the ... page instead of ..., it prevents me from doing ...
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validations:
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required: true
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- type: textarea
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id: steps-to-take
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attributes:
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label: How do you recreate this bug or crash?
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description: Give us a list of steps in order to recreate the bug or crash.
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placeholder: |
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1. Do ...
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2. Then ...
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3. Do this ..., ... and then ...
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4. Observe "the bug" or "the crash"
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validations:
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required: true
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- type: textarea
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id: debug-logs
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attributes:
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label: Debug Logs
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description: Run vesktop from the command line. Include the relevant command line output here. If there are any lines that seem relevant, try googling them or searching existing issues
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value: |
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```
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Replace this text with your crash-log. Do not remove the backticks
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```
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validations:
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required: true
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- type: checkboxes
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id: agreement-check
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attributes:
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label: Request Agreement
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description: We only accept reports for bugs that happen on supported and up to date Vesktop releases
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options:
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- label: I have searched the existing issues and found no similar issue
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required: true
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- label: I am using the latest Vesktop and Vencord versions
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required: true
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- label: This issue occurs on an official release (not just the AUR or Nix packages)
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required: true
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